Refund Policy


Refund Policy
Spring Grove Flooring & More
At Spring Grove Flooring & More, we stand behind our work and materials. Your satisfaction is important to us, but due to the nature of flooring materials and installations, all deposits are non-refundable once work begins or materials are ordered.
Completed Services
Once a project is finished, refunds are not issued. We pride ourselves on quality workmanship and will do everything possible to ensure your project meets your expectations.
Workmanship Issues
If you experience a problem with our installation or workmanship, please contact us immediately. We will assess the issue and work with you to make it right, including repairs or adjustments if applicable.
Questions
For questions about our refund policy or specific projects, please call 224-754-1771. We’re here to help and ensure your flooring investment is a success.
